| Judul | Guide To Customer Service Skills For The Help Desk Professional /Donna Knapp |
| Pengarang | Knapp, Donna Knapp, Donna |
| EDISI | edisi 1 |
| Penerbitan | Australia :Thomson,2005 |
| Deskripsi Fisik | xv, 384 halaman : 23 cm |
| ISBN | 619216417 |
| Subjek | pendidikan - tujuan dan sasaran -- education - aims and objectives |
| Bahasa | Inggris |
| Bentuk Karya | Buku Teks Umum |
| Target Pembaca | Umum |
| No Barcode | No. Panggil | Akses | Lokasi | Ketersediaan |
|---|---|---|---|---|
| 07/00540 | 658.812 KNA g | Dapat dipinjam | Perpustakaan Universitas Terbuka - Lobby Lantai 1 | Tersedia |
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| 260 | # | # | $a Australia :$b Thomson,$c 2005 |
| 300 | # | # | $a xv, 384 halaman : $c 23 cm |
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| 5 | 20181017112854 | ||
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