| Judul | Quality Customer Service : Cara Jitu Memikat Hati Pelanggan /William B. Martin, Bonifacius Sindyarta |
| Pengarang | Martin, William B. Sindyarta, Bonifacius Martin, William B. Sindyarta, Bonifacius |
| EDISI | edisi 1 |
| Penerbitan | Jakarta :PPM,2004 |
| Deskripsi Fisik | viii, 107 halaman : ilustrasi ; 21 cm |
| ISBN | 9794421561 |
| Subjek | pembelajaran |
| Bahasa | Indonesia |
| Bentuk Karya | Buku Teks Umum |
| Target Pembaca | Umum |
| No Barcode | No. Panggil | Akses | Lokasi | Ketersediaan |
|---|---|---|---|---|
| 04/00617 | 658.812 MAR q | Dapat dipinjam | Perpustakaan Universitas Terbuka - Lobby Lantai 1 | Tersedia |
| 04/00618 | 658.812 MAR q | Dapat dipinjam | Perpustakaan Universitas Terbuka - Lobby Lantai 1 | Tersedia |
| Tag | Ind1 | Ind2 | Isi |
| 1 | INLIS000000000017773 | ||
| 100 | 0 | # | $a Martin, William B. $b Sindyarta, Bonifacius |
| 20 | # | # | $a 9794421561 |
| 245 | 1 | # | $a Quality Customer Service : $b Cara Jitu Memikat Hati Pelanggan /$c William B. Martin, Bonifacius Sindyarta |
| 250 | # | # | $a edisi 1 |
| 260 | # | # | $a Jakarta :$b PPM,$c 2004 |
| 300 | # | # | $a viii, 107 halaman : $b ilustrasi ; $c 21 cm |
| 35 | # | # | $a 0010-1018017773 |
| 5 | 20181017112854 | ||
| 650 | # | # | $a pembelajaran |
| 7 | ta | ||
| 700 | 0 | # | $a Martin, William B. $b Sindyarta, Bonifacius |
| 8 | 181017###########################0#ind## | ||
| 82 | # | # | $a 658.812 |
| 84 | # | # | $a 658.812 MAR q |
| 990 | # | # | $a 04/00617 |
| 990 | # | # | $a 04/00618 |
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